New York City SCORE Blog

It’s easy to fall into the trap of thinking that leaders are smarter, more charismatic, or somehow inherently better as people. The truth, however, is that anybody can learn to become an incredible leader.

Many businesses are once again opening their doors to customers and employees alike. These tips and considerations can help as you rehire and rebuild. 

The next time that you feel tempted to sympathize -- pause. Consider whether you can genuinely understand your employee's perspective, or if your need to relate is a reflexive way for you to prevent an awkward conversation.

Getting approved for PPP funds may be a welcome lifeline for a struggling small business. But it’s just as important to take the time to know how to best use the funds available to you. 

Dependable employees are invaluable. It is incumbent upon a leader to not only find people who are a good fit, but also to ensure they remain so.

Here are some questions to ask yourself before you make a decision about whether to change or maintain your office space during this tumultuous time. 

Though almost universally deemed as “unprecedented,” the operational difficulties posed by COVID-19 are not entirely unknown to history. The owners, managers and boards of New York City’s multifamily buildings faced similar challenges a hundred years ago.

In order to do right by our patients, the healthcare system must continue to evolve. And while this transformation is necessary, it also poses certain challenges to our existing infrastructure. 

Successful negotiators pick up on countless subtle clues -- body language, voice tone, eye contact -- to know when things are (or aren't) going their way. It's a delicate art at the best of times, and is made even more difficult during videoconferences.

Trying to reposition your company? Here are three ways business owners can evaluate new opportunities and enter new market segments in efforts to come out on top. 

The only obstacle to building a great network virtually is that so many people working at home, especially for the first time, forget to do it.

When the U.S. emerges from the COVID-19 crisis, there is a growing consensus that companies can best encourage retention by engaging in a mission that goes beyond the bottom line.