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How Are Your Customer TouchPoints?

April 9, 2012,

A customer touchpoint is defined as any way that you “touch” a customer or potential customer during the entire relationship lifecycle with your business. While this may seem like just another term for internal customer service processes, it is actually much more.

eGuide

How to Choose Accounting Software

If you are not already using accounting software in your business, doing so is one of the smartest steps you can take to save time, improve your cash flow and simplify processes. Read more

Article

Converting Leads Into Buyers

SCORE ExpertAnswers The challenge for small business owners today is finding the most effective means for turning those opportunities into solid sales. “We are surr Read more

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