Customer Relations Resources

It used to take days, or even months for customer feedback to make an impact on company decisions. Now, it can happen within minutes. What does this mean for your business?

Would you buy your goods from a sloppily-built building with neon advertisements slapped haphazardly over its front? Probably not — so why would you expect your customers to do the same with your social properties?

In catering to a generation looking for experiences over more tangible purchases, offering consumers something that’s lived rather than bought is the first step in getting those feet in the door. 

Disruptive technologies are emerging; business owners will need to change their practices to keep up with these emerging trends or risk getting left behind.

This online workshop provides a self-assessment and different approaches your company can use in understanding and responding to market changes. Read more

This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles, and more. Read more

This continuation webinar will walk you through the steps of creating goals, tracking your data, and reviewing reports through Google Analytics. Read more

Providing volunteer opportunities for your employees has benefits that reach beyond the workplace. Learn more about how you can build a Employee Volunteer Program.

How can small business owners strengthen their customer relationships? We asked this question to eight small business professionals to learn their best tips and tricks to building better customer relationships. 

During this webinar, you'll walk through the steps of how to set up Google Analytics so you can start getting data from your own website. Read more

Make sure to make your clients and customers feel your gratitude even if you're on a budget this holiday season.

2020 has been a difficult year for business owners and customers alike. Make sure to take time to thank those that stood beside you.